Cancellation Policy

📅 Appointments All appointments must be booked online through the booking link. Please ensure you select the correct service and review prep instructions before your appointment. ⸻ 💳 Deposits Payment is collected upon scheduling your session. • Deposit goes toward your service total. • No deposit = no appointment secured. ⸻ ⏰ Cancellation & Rescheduling I require 24 hours’ notice to cancel or reschedule. One reschedule allowed/monthly. If session is missed without notice, there will be no makeup for that session. Unused sessions do not roll over to the next month and are not transferrable to family/ friends. This is meant for you :) Less than 24 hours’ notice will result in: • Loss of deposit • New deposit required to rebook Please understand this is a small business and your appointment time is reserved exclusively for you. ⸻ 🚫 Late Policy Please arrive on time, in a quiet, undistracted setting where you can focus, be present and take notes. Please know how to use zoom PRIOR to our calls. Please ensure that your microphone and camera work for the call and that your camera is stabilized to eliminate distractions. • 10+ minutes late may result in a shortened appointment. • 20+ minutes late = session cancellation with no makeup.

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